A manager from a significant restaurant in the local area called in for our services. He had been asked to find out if we could support the owner. It had turn out to be clear that some of the waiting staff exactly where stealing from the Ideas pot. He explained to us that on some weeks there might be as considerably as £5000 inside the pot on a Saturday night. There were only two techniques that the cash could be stolen from the pot. 1 would be just before the dollars was put into the pot and the other would be when it was being counted in the staff room.
We asked the client if they had any CCTV cameras inside the restaurant. The Manager stated they had no security apart from the locks and bolts. We suggested that CCTV cameras where a ought to ahead of we did anything else inside the restaurant. We had the CCTV fitted with out any of the staff realising. We also decided to go undercover and pose as a couple having a meal. We wanted to try and get the waiter to take a bit tip from us to see what he would do with all the dollars.
The Restaurant was fairly busy and so exactly where the waiters. We had a fantastic meal and showed our appreciation in the end when we gave the waiter a huge tip. After we left we went back to the workplace to watch the film footage. It quite clearly showed both the head waiter and the Bar man taking cash from the Tip jar and also forgetting to put their suggestions in. Our client was delighted with all the CCTV and the truth that we caught the head waiter and Barman read handed.
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